Privacy Policy
Last Updated: August 19, 2026
The Patrick J. Kelly Insurance Group, LLC, doing business as Kelly Insurance, respects your privacy and is committed to protecting the personal information entrusted to us.
As an independent insurance agency, we collect and use certain personal information to provide insurance products and services, communicate with customers and prospective customers, process insurance applications, obtain quotes, service policies, assist with claims, and conduct our business.
This Privacy Policy explains the types of information we may collect, how we use and share that information, how information may be collected through our website, and the measures we take to help protect it.
Information We Collect
The information we collect depends on your relationship with Kelly Insurance and the products or services you request. We may collect information directly from you as well as from insurance companies, consumer reporting agencies, service providers, and other sources permitted by law.
Information we collect may include:
- Name, mailing address, email address, and telephone number
- Date of birth and other identifying information
- Information provided on insurance applications, quote requests, contact forms, or other forms
- Driver and vehicle information
- Property and home information
- Business and commercial insurance information
- Insurance policy and coverage information
- Claims history
- Payment and transaction history
- Information obtained from consumer reporting agencies, such as driving records or insurance related consumer reports
- Information necessary to evaluate, quote, place, or service insurance coverage
- Information you voluntarily provide when communicating with us by telephone, email, text message, website forms, or other means
Depending on the insurance product or service requested, we may also receive health, financial, or other sensitive information when permitted by and handled in accordance with applicable law.
How We Use Your Information
Kelly Insurance may use personal information for legitimate insurance and business purposes, including:
- Providing insurance quotes
- Processing insurance applications
- Underwriting and placing insurance coverage
- Servicing and renewing insurance policies
- Shopping coverage and rates with insurance carriers
- Assisting with claims
- Communicating with customers and prospective customers
- Responding to questions and requests
- Maintaining business and customer records
- Preventing fraud and protecting the security of our systems
- Complying with applicable legal, regulatory, and insurance requirements
- Improving our website, services, and customer experience
- Measuring the effectiveness of our advertising and marketing
- Communicating about products, services, or other information when permitted by law and consistent with your communication preferences
We use personal information only for purposes permitted by applicable law and reasonably related to providing our products and services.
How We Share Information
Kelly Insurance does not disclose nonpublic personal information about customers or former customers to nonaffiliated third parties except as permitted or required by law or as necessary to provide insurance products and services.
We may disclose information to:
- Insurance companies and insurance related organizations
- Underwriters and insurance service providers
- Claims administrators and adjusters
- Consumer reporting agencies
- Vendors and service providers that assist us in operating our business
- Website hosting, form processing, email, data storage, analytics, advertising, and technology providers
- Government agencies, regulators, law enforcement, or other parties when required or permitted by law
- Other parties when necessary to prevent fraud, protect our legal rights, or comply with legal proceedings
Information may also be disclosed as necessary for customary insurance agency activities, including underwriting, obtaining insurance quotes, placing coverage, servicing policies, processing renewals, and assisting with claims.
Where applicable, service providers receiving personal information are expected to use appropriate safeguards and process information only for authorized purposes.
Nonpublic Personal Financial Information
As an insurance agency, Kelly Insurance may collect nonpublic personal financial information in connection with providing insurance products and services.
This may include information provided on applications, information about insurance transactions, policy information, payment history, claims information, and information obtained from consumer reporting agencies.
We handle and disclose this information in accordance with applicable federal and Pennsylvania insurance privacy requirements.
If Kelly Insurance engages in information sharing for which applicable law provides a consumer with an opt out right, we will provide the required notice and method for exercising that right.
Website Forms
Our website uses electronic forms, including forms powered by Gravity Forms, to allow visitors to contact Kelly Insurance, request information, and request insurance quotes.
Information submitted through these forms may include your name, email address, telephone number, address, insurance information, and other information necessary to respond to your request.
Form submissions may be stored within our website systems and may also be transmitted by email or through other technology systems used by Kelly Insurance to respond to requests and provide insurance services.
Information submitted through an insurance quote form may be shared with insurance carriers, insurance service providers, or other parties when necessary to obtain quotes or provide the insurance services you have requested.
Please do not submit Social Security numbers, financial account credentials, medical records, or other highly sensitive information through a general website contact form unless Kelly Insurance specifically requests that information and provides an appropriate method for submitting it.
Cookies and Tracking Technologies
The Kelly Insurance website uses cookies and similar technologies to operate the website, understand visitor activity, improve website performance, and measure the effectiveness of our marketing.
Cookies are small data files stored on your device when you visit a website. Some cookies are necessary for website functionality, while others may be used for analytics or advertising purposes.
Depending on the services active on our website, these technologies may collect information such as:
- IP address
- Browser and device information
- Pages visited
- Date and time of visits
- Referring websites
- General geographic information
- Links and buttons clicked
- Website interactions
- Advertising and campaign information
Where required by applicable law, visitors will be provided with choices regarding the use of nonessential cookies and tracking technologies.
You may also control or delete cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Google Analytics and Google Advertising Services
We may use Google Analytics and other Google services to better understand how visitors interact with our website and to evaluate the performance of our advertising and marketing.
These services may use cookies and similar technologies to collect information about website visits, interactions, devices, browsers, approximate location, and traffic sources.
We may also use Google advertising technologies to measure actions taken after a visitor interacts with an advertisement and to better understand the effectiveness of our advertising campaigns.
Google’s collection and use of information is governed by Google’s own privacy policies and settings.
Where required by applicable law, nonessential Google analytics or advertising technologies will be subject to the consent choices provided through our website’s cookie management system.
Social Media and Advertising Technologies
Kelly Insurance may use advertising and measurement technologies provided by social media platforms or other advertising providers.
These technologies may help us understand whether advertising campaigns result in visits or actions on our website and may help us measure and improve our marketing.
Depending on the technology used, these providers may receive information about your browser, device, website activity, or interactions with our advertisements.
Third party providers process information according to their own privacy policies. Where required by applicable law, these technologies will be subject to the choices provided through our website’s cookie consent system.
Email Communications
If you provide your email address to Kelly Insurance, we may use it to respond to inquiries, provide requested insurance information, communicate about policies or services, and send other communications permitted by law.
Marketing emails will include an appropriate method for unsubscribing when required. Opting out of marketing emails will not prevent Kelly Insurance from sending necessary transactional, policy, claims, or service related communications.
SMS and Text Message Communications
If you provide a mobile telephone number and consent to receive text messages from Kelly Insurance, we may use SMS or similar messaging technologies to communicate with you regarding inquiries, insurance services, appointments, policy matters, or other communications for which you have provided consent.
Consent to receive marketing text messages is not a condition of purchasing insurance products or services.
Message and data rates may apply. Message frequency may vary.
You may opt out of text messages by replying STOP to a message when that option is available. You may also contact Kelly Insurance to request that text communications stop.
Mobile telephone information and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers when necessary to deliver text messages or support our communications, subject to applicable privacy requirements.
How We Protect Your Information
Kelly Insurance maintains administrative, technical, electronic, and physical safeguards designed to protect personal and nonpublic information from unauthorized access, use, disclosure, alteration, or destruction.
These safeguards may include:
- Limiting access to personal information to employees and service providers who require it for legitimate business purposes
- Maintaining appropriate computer, network, and electronic security measures
- Using security measures designed to protect electronic communications and stored information
- Maintaining policies regarding the appropriate handling of customer information
- Reviewing security practices and procedures as appropriate
- Maintaining safeguards related to third party service providers as required by applicable law
- Taking appropriate steps to identify and address cybersecurity risks
No method of electronic transmission or information storage can be guaranteed to be completely secure. However, we take reasonable measures designed to protect the information entrusted to us.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and insurance records, fulfill contractual obligations, comply with legal and regulatory requirements, resolve disputes, prevent fraud, and enforce agreements.
Retention periods may vary depending on the type of information and applicable insurance, regulatory, contractual, or legal requirements.
Your Privacy Rights
Depending on where you reside and the laws applicable to Kelly Insurance, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request information about personal information collected about you
- Request access to certain personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Obtain a copy of certain personal information
- Opt out of certain uses of personal information where applicable
- Exercise other privacy rights provided by applicable law
These rights are subject to applicable exceptions. Certain information maintained in connection with insurance transactions, regulatory requirements, fraud prevention, legal obligations, or other regulated activities may not be subject to all consumer privacy rights.
Kelly Insurance will not discriminate against an individual for exercising a privacy right provided by applicable law.
To submit a privacy related request, please contact Kelly Insurance using the contact information below. We may need to verify your identity before processing certain requests.
California and Other State Privacy Rights
Residents of California and other states may have additional privacy rights under comprehensive state privacy laws when those laws apply to Kelly Insurance and the information involved.
Depending on the applicable law, qualifying consumers may have rights concerning access, correction, deletion, portability, or certain uses and disclosures of personal information.
Certain information collected or processed by insurance agencies and financial institutions may be governed by other federal or state privacy laws and may therefore be exempt from some provisions of comprehensive state consumer privacy laws.
If an applicable state privacy law provides you with additional rights, Kelly Insurance will process qualifying requests in accordance with that law.
Where required, consumers may also have the right to opt out of certain targeted advertising, sharing, or sales of personal information.
Do Not Track and Privacy Preference Signals
Some web browsers and devices allow users to send privacy preference signals.
Where Kelly Insurance is legally required to recognize a particular browser based opt out preference signal, we will process that signal in accordance with applicable law and the capabilities of the technologies used on our website.
Because there is not a single universally accepted standard for all browser based Do Not Track signals, our website may not respond to every type of Do Not Track setting.
Children’s Privacy
Our website and insurance services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.
Information concerning minors may be collected from a parent, guardian, policyholder, or other authorized individual when necessary to provide insurance products or services.
Third Party Websites
Our website may contain links to insurance carriers, service providers, government resources, social media platforms, or other third party websites.
Kelly Insurance is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review the privacy policies of any third party website you visit.
Changes to This Privacy Policy
Kelly Insurance may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.
When changes are made, the updated policy will be posted on this website with a revised Last Updated date.
Contact Kelly Insurance
If you have questions about this Privacy Policy, our privacy practices, or the handling of your personal information, please contact:
The Patrick J. Kelly Insurance Group, LLC
Kelly Insurance
Phone: 610-489-9442
You may also contact us using the contact information provided on this website.
Our Commitment to Privacy
Kelly Insurance values the trust our customers place in us. Protecting personal information is an important part of maintaining that trust.
We regularly review our privacy and information security practices and will continue to take reasonable measures designed to protect the confidentiality and security of personal information entrusted to us.